Privacy protection - BWT Best Water Technology 

Privacy protection

We, the BWT (please find the contact details here), are delighted that you want to visit our website. As we attach great importance to the protection of your personal data and privacy, we would like to explain, also from a legal standpoint, what information we collect and what measures are taken to protect your data.


1. General

“Personal information” is data that, when submitted, is able to determine your identity or enables your identity to be determined. “Only indirectly personally identifiably information” is data by which clients, service providers or recipients of a communication cannot determine the identity of a specific individual using means that are permitted by law. “Non-personal information” is anonymised and cannot, under any circumstances, be attributed to specific individuals and is therefore information that is not subject to the Privacy Policy governing personal data.


2. What personal data do we collect, process or use?

Your personal data will be used exclusively for the purposes stipulated in this Privacy Policy and to the extent required for such. We will not disclose your data without your consent, unless such disclosure is required in the cases illustrated in this Privacy Policy or those covered by mandatory national legislation.


The use of specific services on our website, i.e. user account, newsletter, contact form, may require prior registration and further processing of personal data. However, we will only use this data if you have knowingly supplied it to us and have explicitly provided your consent for it to be used. In these cases, therefore, we will request your consent clearly and unambiguously on our site and provide additional information via a hyperlink at the relevant place on the site.


a) User account/online shop

You can order items from our online shop without prior registration or, to save time when making subsequent purchases, create a user account that stores your details. You can cancel your user account at any time. Data submitted when ordering from our online shop is required for confirming, transacting and fulfilling contracts and for future customer support and customer care, and will only be processed and used by us in this context.


b) Newsletter

You can subscribe to various email newsletters on our website. To sign up for our newsletter, you can either send us your consent to receive the newsletter you have selected when you register as a user, or explicitly state your email address to sign up for the newsletter. You can withdraw your consent at any time with no explanation required and no more newsletters will be sent to you, with immediate effect. Cancellation may be notified informally via the unsubscribe link included in each newsletter or sent to BWT water + more GmbH, Walter-Simmer-Str. 4, A-5310 Mondsee, Phone: +43 6232 5011-0, Fax: +43 6232 4058,


3. Social plugins

Our website uses the social plugins or functionalities of the following (social) networks:

  • Facebook (, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94394, USA (for more information on the Facebook Privacy Policy, and the settings options for protecting your privacy, see


These websites are operated exclusively by the respective providers. Embedded plugins and other functions on our website can be viewed via the relevant service provider buttons. However, the presence of plugins on our website is of particular concern to us in respect of your privacy and we have therefore opted for privacy-friendly versions. No connection will be made to the server of the relevant network (mostly in the USA), and no data will be transferred unless you give your express consent by clicking on one of these buttons. Please refer to the links above to access further information on the respective providers’ privacy policies


4. Access, correction and deletion of personal data
You can access information regarding the personal data stored by us at any time. You can also view your user account to check, correct or delete any data you have submitted. If it is not possible to delete your information, or if deletion is only possible at a later date for legal or commercial reasons, such data will be blocked.


If you want to permanently delete your user account, any data stored in your user account will be automatically deleted in its entirety.


You can also withdraw your consent for the use of your personal data at any time, in writing.


You may also address your concerns (information on the storage of personal data, changes, deletion, withdrawal, etc.) to us by post to:


BWT water + more GmbH, Walter-Simmer-Str. 4, A-5310 Mondsee, Phone: +43 6232 5011-0, Fax: +43 6232 4058,


Please note that we can only provide information on personal data if you present the appropriate proof of identity.

5. We use cookies/data analysis

This website uses etracker technology ( to collect visitor behavior data. This data is collected anonymously to be used for marketing and optimization purposes. All visitor data is saved using an anonymous user ID and can be aggregated to a usage profile. Cookies may be used to collect and save this data, but the data remains strictly anonymous. The data will not be used to identify a visitor personally and are not aggregated with any personal data. The collection and storage of data may be refused at any time with respect to subsequent Services


The following data is collected and stored:

  • Abridged IP address of the accessing computer

  • Date and time of access

  • Name and URL of the downloaded files

  • Volume of data transmitted

  • A message notifying whether access succeeded or failed

  • Browser and operating system of your computer/tablet/mobile

  • Website you are using to visit us


We and our authorised service provider, etracker GmbH, will process this data for statistical purposes only